Warranty Information
Patio Covers
Duralum® Weatherwood® patio covers are backed by a true full lifetime warranty that covers material and labor and is fully transferrable to the next owner of your home. Proficient Patios & Backyard Designs provides a limited one-year warranty covering issues with the installation of the patio cover only. The warranty guarantees that the finish will not split, chip, peel, flake, or blister.
Four Seasons® LifeRoom offers a lifetime structural warranty, a 30-year warranty on the finish, and a five-year warranty on electronics.
4K Aluminum products are backed by a 20-year warranty that covers the quality of artistry and materials for 20 years from the date of installation.
Shades & Awnings
Awning fabrics are covered by the manufacturer’s warranty period while frames and components are covered by lifetime warranties. These warranties exclude the replacement of batteries or the reprogramming of remotes. Weather damage is excluded from these warranties.
Sunrooms
Four Seasons Sunrooms provides a 20-year product warranty as well as lifetime protection for glass breakage.
Concrete
Contractor provides a one-year workmanship warranty on all concrete and coatings. Client acknowledges that some cracking is normal. Contractor does not guarantee that concrete will not crack, and cracks less than the thickness of a nickel are normal and are not covered by this warranty.
Landscaping
Contractor provides a 30-day limited warranty for plant material installed by contractor. Contractor warrants that trees, plants, and sod provided by contractor will be viable at the time of installation and will remain healthy for 30 days from installation. We offer a one-year labor warranty on turf installation and a 15-year manufacturer warranty against premature wear or fading. Contractor provides a one-year warranty on irrigation parts and labor.
Vista Professional Outdoor Lighting provides a 10-year warranty against corrosion on all powder-coated finishes and a 10-year warranty on LED fixtures.
Hardscaping
Belgard provides a lifetime transferrable product warranty. Contractor provides a 1-year warranty on installation.
Spas
Caldera Spas offers a 10-year no-leak shell warranty, a seven-year shell surface warranty, and five-year warranties on plumbing, components, heaters, and cabinets.
Outdoor Kitchens
Contractor provides a one-year warranty on the metal frame for custom-built islands and a one-year warranty on all finishes. Appliance warranties vary depending on the manufacturer.
Patio Furniture
Sunset West provides a 10-year warranty on frames, a three-year warranty on powder coatings, and a three-year warranty on resin wicker against noticeable fading and cracking. Skyline provides a three-year warranty from the date of purchase. Sunbrella Fabrics provides warranties of five to 10 years, depending on the fabric.
General Information
If you are experiencing a warranty issue, please contact Proficient Patios immediately and we will take appropriate action to determine if the issue is covered under the warranty. If an issue is covered, we will file a claim with the manufacturer or schedule a service call to rectify it under the Proficient Patios warranty service plan.
